Frequently Asked Questions

What is MyToddlerLink?

MyToddlerLink is dedicated to keeping parents connected to their child's daycare center by way of streaming Internet video. We give parents the opportunity to view their children anytime throughout the day, regardless of where the parents are, as long as they have Internet access. Whether at home, at the office, or even located in another country, parents can log-on to our site and check in on their children. Our system is also a great administrative tool for the Owners and Directors. It enables the Owner and/or Director to be able to view their center while on vacation or while attending a conference.

How does the system work?

MyToddlerLink places small, unobtrusive web cameras throughout the childcare center in playrooms, playgrounds, eating areas, and any other common area in the facility. We value the privacy of the children and do not place cameras in changing areas or restrooms.

We offer full color streaming video, which means that the images parents see are not still shots, but rather live video that refreshes at the rate of about one image per second. MyToddlerLink will install the highest speed connection available at each day care center; either via cable modem, DSL, or ISDN to ensure the best quality of images.

How many cameras do I need?

While the number of cameras used depends on the size of the facility and the number of children, we recommend one to three cameras in each room or area to be viewed. The purpose of multiple cameras is so the parents can view their child from different angles, and regardless which side of the room their child is on, the parent is able to see him or her. We will work with the childcare center to choose the best number and placement of cameras.

How Secure is the Site?

Security is a primary concern for all of us at MyToddlerLink, as it is for childcare providers and parents. To ensure that only the parents and authorized users are accessing the system, we take the following precautions:

In addition, all Internet camera views are subject to time restrictions, meaning that no one can leave one view up on his or her computer all day. It is an added security measure so that if a parent leaves her desk while logged into the site no one can inadvertently or intentionally view the children over the parent's connection. The system is not designed to be a surveillance monitor; rather our aim is to allow parents to simply watch their child playing with other children, eating lunch, and doing the same activities parents would see if they could be there in person.

Why would I want MyToddlerLink at my childcare center?

MyToddlerLink's web cameras are a gratifying link between the childcare center, parent, and child. As a childcare provider, your center will benefit from our system through loyal and long-term relationships with families; and parents enjoy an effortless way to stay connected with their child. Our system can help you increase your enrollment and even generate more revenue for your center. Your center will be ahead of the competition with a fully equipped, state-of-the-art web camera system for all parents to use.

How much does it cost?

There is no up-front cost to the center. A monthly charge includes all cameras, servers, wiring, high-speed Internet connection, installation and maintenance of our system for the life of the contract. The monthly cost depends on the center's size, number of rooms, location, wiring requirements, etc. Typically the cost to the center can be recovered by increasing tuition for as little as $1.25 per parent per week. Most centers are able to profit from offering the service to their customers. Furthermore, the centers can use the DSL line for their own Internet access at no additional charge, and the video feeds can also be used for their internal monitoring. Contact us to determine your center's cost or to receive a proposal for service.